Refund & Return Policy

Your trust in nature is our highest priority. We stand firmly behind the quality, purity, and efficacy of our herbal formulations. If you are not completely satisfied with your purchase, we are here to help.

1. 100% Money-Back Guarantee

We proudly offer a 14-Day Money-Back Guarantee. If you are unhappy with your product for any reason, you may return it within 14 days of delivery for a full refund—including your delivery charges.

2. Conditions for Return

To be eligible for a return and full refund, please ensure that:

• The return request is initiated within 14 days of the delivery date.
• The product is returned in its original packaging.
• You provide your original order number or proof of purchase.

3. How to Initiate a Return

Returning a product is simple:

1. Contact our support team via WhatsApp at 03297349549 and provide your Order ID.
2. Our team will guide you on how to securely pack and dispatch the product back to our facility.
3. Once we receive the returned item, your refund will be processed and transferred to your bank account or EasyPaisa/JazzCash account within 3-5 business days.

4. Damaged or Defective Items

We take great care in packaging our glass bottles and products. However, if your order arrives damaged or defective, please send us a photo of the damaged item via WhatsApp within 24 hours of delivery, and we will dispatch a free replacement immediately.